Talent Services AI Automation
A talent operations system where intake, screening, and feedback feel human even when most of the lifting happens behind the scenes.
The opportunity
Recruiters were drowning in JD writing, candidate triage, and structured-interview prep. Past automation efforts felt cold to candidates and weren't saving recruiters time anyway.
How we approached it
- Designed an agent flow that drafts JDs, screening rubrics, and interview kits from a single intake call
- Fairness-aware scoring with audited bias evaluation on every release
- Candidate-facing touchpoints reviewed by humans before sending — no exceptions
- Closed-loop feedback so recruiter edits become tomorrow's training signal
What changed
Recruiters got their afternoons back. Hiring managers got better-prepared interviews. Candidates got a process that felt thoughtful — because it was.
–60%
Recruiter hours per requisition on intake and screening
+34%
Hiring-manager satisfaction with interview prep
12 wk
From kickoff to first hire made through the new flow
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